Date Posted: 1/01/01 Job Description:
We have an exciting opportunity for an Application Support Analyst who will be first line of assistance for employees regarding questions or issues for internal and third-party application. This role will be a remote position.
What you will be doing…
- Providing guidance, coordination, and support of business processes that use one or many applications or application services including our mobile field form program.
- Acting as operational technical expert for identified applications, sharing knowledge as appropriate through intranet documentation and training sessions.
- Liaising with other IT teams in support of applications maintenance and development activities.
- Supporting improvement initiatives involving business applications.
- Supporting other application team members as appropriate for the implementation of application related activities.
- Carrying out other tasks as agreed with the Director, Business Systems.
What we are looking for…
- Associate’s degree (Bachelor’s preferred) in Computer Science, Information Technology, Computer Engineering or related area.
- 2 – 5 years relevant professional experience.
- Excellent communication, customer service and troubleshooting skills.
- Ability to work independently and with a team.
- Must be a self-starter with the ability to multi-task.
- Experience of working with a variety of software platforms and applications including Office 365, Microsoft SQL Server, and Adobe.
- Ability to run at minimum simple SQL queries.
- Knowledge of Unanet GovCon ERP or Unanet CRM (previously Cosential) – preferred.
- Knowledge of Go Canvas or EQuIS Collect – preferred.
Note: The recent Executive Order signed by President Biden requires all Federal employees and employees of Federal contractors be fully vaccinated against COVID-19. EA, as a federal contractor, requires all employees be fully vaccinated against COVID-19. As such, all prospective employees must submit proof of full COVID vaccination prior to their first day of employment with EA. Prospective employees unable to comply with this mandate, will not be considered for employment.
What We Offer
- 401k with Employee Stock Ownership Plan (ESOP)
- Competitive Salary
- Low deductible health coverage for you and your family through Medical, Dental and Vision plans
- Generous paid-time-off policy
- Paid volunteer time
- Tuition reimbursement
- Professional Development
- Healthcare and Dependent Care Flexible Spending Accounts
- Employee wellness program
EA Engineering, Science, and Technology, Inc., PBC is a 100% employee owned, public benefit corporation that provides environmental, compliance, natural resources, and infrastructure engineering and management solutions to a wide range of government and industrial clients.
Why Join EA?
At EA, our core values are openness, balance, and challenge and we strive to improve the quality of the environment in which we live, one project at a time. Our professional, team-centric culture promotes collaboration and flexibility and allows employees to guide their own career development path. To that end, we provide training and coaching to support ongoing development for our project managers and consulting engineers.
Accommodation Information
If you are interested in applying for employment with EA and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at hrrecruitment@eaest.com. For TTY users, call via Maryland Relay or dial 711.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Location: Work From Home Employment Type: 40hr FT